The Crowne Plaza Berlin City Centre Ku'Damm By Ihg is a 4-star hotel situated directly on the Kurfürstendamm shopping boulevard, offering modern amenities and a wellness area. Guests have access to an underground garage and are just steps away from the Berlin Zoo.
Rooms & Amenities
The air-conditioned rooms at Crowne Plaza Berlin City Centre provide amenities such as tea and coffee facilities, a minibar, and soundproof walls. Bathrooms are equipped with free toiletries and hairdryers, ensuring convenience during your stay.
Dining & Nearby Options
Dining options include the Kemmons Bar which provides a diverse menu and the Aperitivo Bar for afternoon refreshments. Guests can also explore nearby restaurants such as L'Osteria and Curry & Fries for local dining experiences.
Leisure & Wellness
The wellness area at Crowne Plaza features an indoor pool, sauna, and fitness section equipped for endurance and weight-lifting workouts. Guests can also unwind at the pool bar, making it a versatile space for relaxation.
Business & Events
The hotel's conference center includes 13 meeting rooms, accommodating events up to 1000 guests. Complimentary high-speed WiFi and a 24-hour business center provide the necessary support for corporate needs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Friendly staff
Great location
Dark rooms
Limited nightlife
8.2/10
Great
Rooms
7.6
Location
8.7
Service
8.0
Dining
7.9
Guest reviews
8.2/10
based on 16 reviews
8.4
8.4/10 based on 6118 reviews
Chris
United Kingdom,
May
2024
7.8/10
The hotel is in a great location for the markets and shops, clean and friendly, although the bed was too hard for my liking. I would stay here again.
Rooms
7.0
The room was clean and had enough space, but the bed was too hard for my personal comfort.
Service
9.0
The service was fabulous from the moment we entered, exceeding expectations and going beyond to make the stay enjoyable.
Location
8.0
The staff was very helpful, and the hotel is centrally located, close to the Christmas lights, markets, shops, and public transport.
Dining
7.0
The dining experience was reasonable and tasty, but not special.
Facilities
8.0
The hotel offers standard facilities that meet basic needs.
David
United States of America,
April
2024
8.6/10
The hotel offers spacious rooms with good beds and a decent bathroom, along with a welcome fruit plate. However, the parking building was quite small, and the location for shopping was not ideal due to less friendly staff.
Rooms
8.0
I found the rooms to be spacious with comfy beds and a decent bathroom. The welcome fruit plate was a nice touch.
Service
9.0
The staff was very helpful and knowledgeable, which made my stay pleasant. It's always a joy to return here.
Location
9.0
The location was excellent for shops and transport links, making it easy to explore Berlin's main tourist areas. The warm atmosphere and delicious breakfast added to the positive experience.
Dining
9.0
Dining on the terrace of the restaurant was a delightful experience, with an excellent selection that catered to my family's tastes. The energy bars were a great addition for a quick snack.
Facilities
8.0
The hotel facilities were great, offering everything needed for a comfortable stay.
Charles
United Kingdom,
February
2024
7.6/10
The hotel was conveniently located near major attractions and public transport hubs, making it easy for me to navigate the city. The rooms, although a bit noisy and not ready on arrival, provided a decent living space for daily routines. The service was a mix of friendly interaction and self-busy attitude, but overall comfortable. The dining options were excellent with a varied selection, though sometimes busy. The facilities were practical and fitting for my stay.
Rooms
7.0
The rooms were a little noisy and not ready when I arrived, but they suited my daily needs.
Service
6.0
The service had a friendly touch but felt a bit self-focused at times.
Location
9.0
The location was excellent, close to major sites, restaurants, and public transport.
Dining
8.0
The dining experience was varied and of excellent quality, though there were occasional waits.
Facilities
8.0
The facilities were practical and suited my needs during the stay.
Irene
United Kingdom,
February
2024
8.6/10
My stay was pleasant overall with clean and nice rooms. However, the noise level was a bit distracting, and the shopping experience was hindered by less friendly staff. The service was great and accommodating, making the location convenient for traveling around the area. The dining experience was excellent with a wide variety of choices.
Rooms
8.0
The rooms were clean, quiet, and comfortable.
Service
9.0
The service was friendly and accommodating.
Location
9.0
The outstanding friendly staff made our stay comfortable and pleasant. The location was great for shopping and near various attractions like the Reichstag and Brandenburg Gate.
Dining
9.0
The dining experience was excellent with a wide variety of choices.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Lionel
United Kingdom,
January
2024
7.6/10
The hotel is conveniently located near the bustling shopping street Kurfurstendamm, making it a perfect spot for sightseeing and shopping. The rooms, although not as spacious as expected, are beautiful and comfortable. The service, while mostly friendly and helpful, had some shortcomings in communication and equipment maintenance. The dining experience offered a great variety, but outdoor eating was disrupted by pesky wasps. Despite some minor issues, the hotel's central location and extensive dining options make it a desirable choice.
Rooms
8.0
My room, facing the street, turned out to be lovely and spacious. Although it wasn't as big as Executive rooms in other Crowne Plaza hotels, it was still comfortable and well-equipped.
Service
7.0
The staff was amazing, even remembering my name during interactions and providing assistance via emails. However, there were instances where important information was left out, which was disappointing. Additionally, the toasters not working on the last day was unpleasant.
Location
9.0
The hotel's location near Kurfurstendamm and two U-Bahn stations was very central, making it easy to access the Christmas lights, market, shops, and numerous bars and restaurants within walking distance.
Dining
7.0
The dining options were extensive, with a very large breakfast room offering buffets at two locations, although the outside area was marred by an abundance of wasps and bees, making it challenging to enjoy the meal outdoors.
Facilities
7.0
The facilities provided were adequate, although there were some minor issues reported regarding toasters and maintenance of equipment.
Guy
United Kingdom,
December
2023
7.6/10
The hotel offers nice and cozy rooms, but lacks basic amenities like water and soap. The staff could be more attentive, making the overall experience a bit underwhelming. However, the location is good for exploring the city despite some unfriendly shopping experiences.
Rooms
7.0
The rooms are nice and cozy, though the shower cubicles may be challenging for bigger guests. Lack of water and soap was a downside.
Service
6.0
The staff could be more attentive and helpful, especially when assistance is needed like ordering taxis or housekeeping.
Location
8.0
The location is convenient, close to public transportation and various shops and restaurants.
Dining
9.0
The dining experience was enjoyable with a variety of high-quality options available.
Facilities
8.0
The facilities were decent with good amenities for a comfortable stay.
Charlotte
United States of America,
December
2023
8.2/10
I had a mixed experience at this hotel. The rooms were equipped with useful amenities like an iron and a safe, but cleanliness was not up to par. The service was warm and friendly, though a bit pushy at times. The location was excellent for exploring the city but unfortunately marred by nearby construction. The dining experience was great with a wide selection of breakfast items. However, some areas of improvement are needed.
Rooms
7.0
My room was well-equipped with an iron, tea/coffee making area, and a safe for valuables, but cleanliness was lacking.
Service
8.0
The staff was very friendly and accommodating, although a bit too insistent at times.
Location
8.0
The hotel's location was fantastic, close to major attractions and public transport, but construction noise was a drawback.
Dining
9.0
I enjoyed a wonderful dining experience in the hotel's solarium with excellent coffee, fresh juice, and a variety of cheese and salami options.
Facilities
9.0
The facilities were excellent, especially the dining area in the solarium.
Danny
United States of America,
September
2023
8.0/10
I found this hotel to be a mixed experience. The rooms were spacious and clean, but it was quite cold inside despite the AC being off. The service provided was excellent and very friendly, although I wish they had offered help with luggage for longer stays. The location was ideal for shopping and exploring Berlin, just a short walk from major tourist spots, though there were some issues with the dining area. Overall, a decent stay with some room for improvement.
Rooms
8.0
I was pleased with the spacious and clean rooms, but they were a bit cold even with the AC turned off.
Service
9.0
The service was top-notch and exceptionally welcoming, except for some minor issues with the bar staff.
Location
9.0
The hotel's location was fantastic for shopping and sightseeing, with easy access to major tourist attractions and a nearby train station.
Dining
7.0
The dining options were decent, in a typical German style, but the outside seating area had issues with wasps and bees, which made it challenging to enjoy the food.
Facilities
7.0
The hotel provided the essential facilities, meeting basic needs for a comfortable stay.
Tommy
United Kingdom,
July
2023
9.0/10
I couldn't have asked for a better hotel location, making it a breeze to access local bars, cafes, and even the Berlin Zoo. The rooms were a little too dark but had a good bed and were newly renovated on the upper floors, offering a quiet, clean, and nice stay. Although there wasn't much nightlife around, the proximity to the zoo, shopping areas, and key city landmarks made up for it. The dining experience was excellent with a wide variety to choose from, and the service was outstanding, with the staff going above and beyond to ensure a pleasant and professional stay.
Rooms
8.0
The rooms were a little too dark but had a good bed and were newly renovated on the upper floors, offering a quiet, clean, and nice stay.
Service
9.0
The service was outstanding, with all staff members, from front desk to housekeeping, being pleasant, helpful, and professional.
Location
9.0
The location was fantastic, with easy access to local attractions and shopping areas; perfect for exploring the city.
Dining
10.0
The dining experience exceeded all expectations, with a variety of local products and exceptional service that made it a highlight of the stay.
Facilities
9.0
The hotel facilities were top-notch, offering everything needed for a comfortable and enjoyable stay.
Friendly staff
Dark rooms
Cynthia
United States of America,
July
2023
8.0/10
My stay at the hotel was great overall. The rooms were comfortable, and I even got an upgrade courtesy of my IHG Spire membership. There was a minor issue with cold smoke in the room, but the staff quickly addressed it. The service was fantastic, especially with arranging early morning taxis and keeping us informed about our room readiness. The location was perfect for exploring Berlin, being centrally located with easy access to public transport. The dining experience was a mixed bag with some exceptional dishes but lacking in fresh fruit at times. The facilities were satisfactory, though a bit more attention could be given to room cleanliness and amenities.
Rooms
8.0
My room was comfortable and well-maintained. The upgrade was a nice touch.
Service
9.0
The staff were incredibly helpful and welcoming throughout my stay.
Location
9.0
The hotel's location was excellent, right in the heart of Berlin's shopping center with great access to public transportation.
Dining
7.0
The dining experience had its ups and downs, with some exceptional dishes but a lack of fresh fruit at times.
Facilities
7.0
The facilities were decent, but there were some areas that could be improved for a better overall experience.
Jessica
United Kingdom,
July
2023
6.8/10
My stay at the hotel was comfortable and pleasant overall. The rooms were spacious and comfortable, although lacking some basic amenities like water to drink and soap in the bathroom. The service had its ups and downs, with friendly staff but some issues ordering a taxi and early morning disturbances. The location was convenient, near public transportation options and shopping areas. The dining experience was good but not exceptional, with a varied continental breakfast. The facilities were satisfactory.
Rooms
7.0
The rooms had everything I needed and were comfortable.
Service
6.0
The staff was a mix of friendly and unprofessional at times.
Location
8.0
The hotel is conveniently located near public transportation and shopping areas.
Dining
7.0
The dining experience was good with a continental breakfast variety.
Facilities
6.0
The facilities met basic needs.
John
United Kingdom,
June
2023
8.8/10
My stay at the hotel was delightful. The rooms were very comfortable and clean, and I was welcomed with flowers, champagne, and chocolate, even though we booked the rooms separately. The service was exceptional, with really pleasant and super friendly staff who were always ready to help, even assisting with tours and tickets. The location was perfect, offering easy access to all the interesting places in Berlin, just a 5-minute walk from convenient transport options. The dining experience was very good, with a nice selection of breakfast items, though a bit limited for vegetarians. Overall, a great stay with excellent value for money.
Rooms
9.0
The rooms were very comfortable, warm, and impeccably clean, with a lovely touch of flowers, champagne, and chocolate upon arrival.
Service
9.0
The staff was incredibly friendly and helpful, offering top-notch service throughout my stay.
Location
10.0
The location couldn't have been better, with easy access to all the interesting spots in Berlin within walking distance and excellent transport links nearby.
Dining
8.0
The dining experience was very good, providing a nice selection of breakfast items with a minor limitation for vegetarians.
Facilities
8.0
The hotel offered a variety of facilities, including a fitness club and other convenient amenities to enhance the stay.
John
United States of America,
June
2023
8.2/10
The hotel was very conveniently located near city transportation options, making it easy to explore Berlin. The service was top-notch with attentive and polite staff. The dining experience was a bit hit or miss, but the rooms were cozy and clean.
Rooms
8.0
The rooms were nice and warm, and the beds were so comfy. The receptionist quickly found us a suitable room upon request.
Service
9.0
The staff members were very polite, efficient, and even notified us when our room was ready ahead of check-in time. They catered to all our needs.
Location
9.0
The hotel is excellently situated, close to the city center, shops, and local amenities. It provides great access to public transport options, making it easy to get around Berlin.
Dining
7.0
The dining options were a mix of outstanding and a bit tasteless; however, there are plenty of nearby restaurants to explore if needed.
Facilities
8.0
The hotel facilities were well-maintained and offered necessary services like room service, dry cleaning, and ticket assistance.
George
United Kingdom,
May
2023
8.0/10
The hotel offers well-kept and spacious rooms that smell like cigarette smoke, setting you up for a heavy day of sightseeing. The staff is friendly and efficient, helping with finding places to be. The location is superlative, close to major attractions and shopping streets in Berlin. The dining experience provides a good variety but can be crowded. The facilities are convenient for guests.
Rooms
7.0
The rooms are simple and small but get the job done.
Service
9.0
The staff is incredibly professional and friendly.
Location
9.0
The location is excellent, within walking distance of major attractions and shopping streets.
Dining
7.0
The dining had a good spread but was too crowded.
Facilities
8.0
The facilities are convenient for guests.
William
United Kingdom,
April
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, clean, and had everything I needed, including a comfortable couch, quality duvet, and even an iron. However, the cleanliness of towels and carpets left something to be desired, and there were issues with the cleaning service not respecting the Do Not Disturb sign.
Rooms
7.0
The rooms were spacious, clean, and exactly what I needed. They even had a couch, which was a luxury given the space limitation. The addition of a bedside reading light and lamp was a nice touch.
Service
6.0
The service was a bit hit or miss. While some staff members were nice and helpful, there was also a lack of courtesy from certain individuals, especially in the evening shifts.
Location
8.0
The hotel's location was convenient, being close to shopping and dining options. The friendly staff made our stay pleasant, although it took about 20 minutes to get to Messe Berlin.
Dining
8.0
The dining experience was generally very good, with a wide variety of options. However, there were occasional shortages on certain items like pancakes and fruit.
Facilities
7.0
The facilities were adequate, offering amenities like a tea/coffee making area and a safe for storing valuables. However, there were some issues with cleanliness and the handling of guest requests.